FREQUENTLY ASKED QUESTIONS

Browse for the most frequently asked questions.

Question:
Can I apply for casino credit?
Answer:
Credit is not allowed at casinos in Iowa.
Question:
Do you have any discounts and promotions in the hotel?
Answer:
Yes. We offer discounts for AAA, AARP, Corporate and premium tier A-Play Club Members. From time to time, we announce special rates, packages, or programs. If you would like to be notified by email please sign up to be on our mailing list.
Question:
Do you have live entertainment?
Answer:
We have nationally recognized acts in our Events Center, generally twice a month.
Question:
Can I rent the Event Center for a party?
Answer:
Yes, we rent the Event Center for concerts, wedding receptions, banquets, business meetings and private parties. For more information call 877-477-5253 ext 411 or 641-342-9511 ext 411.
Question:
Does your hotel have Internet access?
Answer:
Yes, we have a business center in the hotel lobby plus wireless service in all rooms.
Question:
Is the RV Park open all year long?
Answer:
Yes, the RV Park is open all year.
Question:
Is the pool open all year long?
Answer:
The indoor pool which has an open air patio will be open all year.
Question:
Do you have a hair dryer in the rooms?
Answer:
Yes, we have hair dryers in all rooms, wireless internet service and cable TV. All of the Executive Rooms have a microwave, refrigerator, wet bar, iron and ironing board.
Question:
What time can I check-in?
Answer:
4:00 pm
Question:
What time do I need to check-out?
Answer:
11:00 am
Question:
Are pets allowed?
Answer:
Yes, we allow pets, including dogs and cats in the RV Park. We have a limited number of pet friendly rooms available in the hotel. Please indicate that you are traveling with pets at the time you make your reservation.
Question:
What type of credit cards do you accept?
Answer:
Visa, Discover, MasterCard and American Express.
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